PART #

QUESTION AND ANSWER

CA260/-2S/-5S
Q: The CA260-2S won't work with a HP DeskJet and a PC camera.
A: This switch is an older version and it is manual. It can't support the newer parallel devices in the market and the part has actually been dropped. Since you are using a Deskjet printer, we recommend you get the MK21FBP, which will support and provide two-way communication and higher speed.

Q: Does the CA260 work with parallel and serial?
A: Yes, it is a straight through so it should work with either.

Q: I have a CA260 and only the scanner and printer work on A, but the Epson stylus color on B doesn't work.
A: Try to isolate the problem to see if port B is defective or if the printer cable has a problem. Also try to reinstall the Epson printer driver.

Q: I'm trying to connect a printer, an all-in-one machine, a CD-Writer and a scanner plus copier. Will the CA260-5S work?
A: You need an extra parallel port because most of the devices require being connected to the computer when the computer boots up.

CA260-3S
Q: I have a Zip Drive and an HP1120C. They both need to be connected to the computer while the computer boots up. How should I do this with this unit?
A: You won't be able to work this arrangemnet with this unit because we don't recommend the manual switch for laser printers.

CA260-4/CA260ABC
Switch/CA260-4S
Q: How can I attach my printers and computers to do a crossover function?
A: You won't be able to do it with this part, only the CA260X can do a crossover function.

Q: I hooked my 2 computers on port B and port C, then I put my scanner and printer on the I/O port and the Zip drive on port A. Now, I can't access my Zip drive.
A: This part may not be the right one for your application. Since you are using both a Zip drive and scanner, which both need to be locked on the computer boot up to be initialized, you many need to go with a USB. We have USB-to-parallel printer converters and a USB hub which you can use for 2 computers to share one USB chain. You can put the other device on the parallel port.

Q: I had to reboot the computer when I switched from printer to the Zip Drive, also I can't print or talk to my e-cam.
A: First of all, lock on to the zip when you boot up the computer, then check if you have straight through cables.

CA260-5

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Q: I'm trying to connect a Zip Drive and some other parallel devices to a parallel port on 1 computer, is this the right part to use?--
A: Yes, as long as you don't connect a laser printer, the manual switch is fine. You just need to lock the zip drive port on the computer when you boot up to initialize the drive.

CA262-2R
Q: Is the CA262-2R still available?
A: We have an improved version, the CA262-2RS and also the CA262-4RS.

CA264-4RS
Q: I have the CA264-4RS dataswitch and it works fine with everything else except with the PS/2 and the PC with a PS/2 mouse - could I use adapters to make it work with the PS/2 and the PC computers to a PS/2 console?
A: The CA264 is only designed only for AT computers and cannot be combined with PS/2 because the PS/2 mouse is more sensitive (the PS/2 switch has mouse emulation or tries to keep the mouse port charged). We recommend the CS142 which supports both PC and PS/2 and includes all the cables and adapters needed. If you don't want to change your dataswitch, you may keep your manual switch by keeping 2 mice, just connect one of them directly to your PS/2 computer.

Q: Every time I switch, the keyboard locks up and the reset button doesn't do anything.
A: Are you using any PS/2 keyboards/mice? If you are, try booting up the computers one at a time.

Q: My PS/2 mouse doesn't work.
A: Is it a PS/2 or serial mouse? Because you can use one of our KVM switches for PC, PS/2 and a mix of PC and PS/2.

CA265-2

 

 

 

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Q: Why doesn't the CA265-2 dataswitch work with my laser printer and multijet?
A: We suggest you use the MK21FBP Autoswitch instead.

Q: What kind of cable do I need to connect the MKR201-P to my PCs?
A: You can use the CA265-2 which are HD15M/M, Mini6M/M cables.

Q: I'm having problems with mouse activity.
A: Because the PS/2 is sensitive, this unit sometimes has problems switching. If you continue to experience problems, you should consider using the CS142 instead.

Q: I can't use my keyboard on either machines, I even tried to boot them up one at a time.
A: Use the CS12 instead.

CA265-4E

 

 

 

 

 

 

 

 

 

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Q: 2 computers don't work at all, he is using Din5 to mini6 adapter, but mouse is straight PS/2
A: Some computers may have problem with the switch, and there is no workaround, he may want to consider a PS/2 autoswitch.

Q: He tried a second unit, and his server computer doesn't have mouse.
A: Sometimes PS/2 manual switch may have problem with some computers, suggested him return it to Micro Center and get a CS14

Q: When keep on one computer for about 20 min, then switch back to another, the mouse lost control.
A: The mouse port emulation problem, suggested him to switch to autoswitch or he can connect a second mouse directly to the computer.

Q: Have problem with mouse control.
A: It is a known problem for some computers, that is why we only carry this as special order. Suggested him to get a KNV104.

Q: A push button is broken.
A: Need replacement.

Q: Got intermittent problem with video, it is a hit or miss.
A: Analog video gets blurred or fuzzy if the signal degrades, if he doesn't get video at all, check the connections and keyboard are plugged.

Q: Had 2 port worked fine, switch to 4 port, and no keyboard and mouse.
A: Get a replacement, also told her there might be compatibility problem with some certain computers.

Q: Notebook computer's mouse works fine but got keyboard error. Is using a port replicator when directly connected keyboard/mouse to the port replicator, it works fine.
A: Check with Taiwan to see whether they have any suggestion.

CA265-5
Q: Every time I switch, I lose mouse controls on my computers.
A: Try booting up each computer separately.

CA275-4F
Q: The switch doesn't work with 8 computers to 1 HP Laserjet printer.
A: This is an old model and most likely does not support newer printer models. You can try the MK41 or 42 FBP, or if price is a big concern and you are not running any printer/monitor software, the EAA14P-B should work for you.

CA277-8
Q: Does the switch identify the print job sent by different computers?
A: No, it does not. It works on a first-come-first-serve basis, just like on a directly connected printer. It will not identify from which computer the print job came from.

CA278
Q: Is this fully hard wired?
A: Yes, it is both fully and hard wired.

CA280
Q: Does the CA280 use a circuit board or is it wired directly to the switch?
A: It is wired.

CA281/CA281-2

 
Q: Do you have a manual for this unit?
A: This is a straight through switch box and we don't have a manual for it. You just need to plug the cables into the right port as marked on the back of the box, turn the notary switch to make it work.

Q: How do I make the unit work with my Apple printer and computer, I've connected it using serial printer cables?
A: You need to replace the computer-to-switch cable with a straight through cable.

CA281-4
Q: What kind of cable do I need for the switch?
A: You can use the CC524 for the computer-to-switch, this is a straight through cable.

CA284-2
Q: What is the gauge and speed application of the CA284-2 dataswitch?
A: The dataswitch has a 26 gauge and supports 10mbps for most of the RJ45 applications.

CA284E-2
Q: What is the difference between the CA284 and the CA284E?
A: The difference between the two dataswitches is that the CA284E uses Category 5 cable.

CA291-2
Q: Are there 3 connectors on the switch and what is the part # for the DB37 M/M cable?
A: It has 3 connectors and the cable is CC2105, which comes in 3 and 6 feet.

CA298-2

 
Q: How do I connect the switch?
A: You need to use 2 straight through monitor cables to connect the PCs to the switch box, and the cable from the monitor goes into the switch box.

Q: After I installed the switch, both of my monitors went off. When I tried to directly connect the monitors with the computers, they didn't come back on.
A: There's a possibility that switch burned out the monitor if you didn't power off the computer and monitor when you connected the switch.

CA298-2S






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Q: I'm getting severe ghosting on both my MAC computers and I'm quite disappointed with the quality.
A: This is an analog switch and it provides an economical way to share a monitor, but you must adjust the resolution for it to work properly. With a bandwidth of 100mHz, it cannot support the bigger size monitors and higher resolutions. You can try the CS142 or the CV160 instead. The CS142 is a Keyboard/Video/Mouse combined switch which connects 2 computers to a single set of keyboard/video/mouse. It supports resolutions up to 1920x1440. The CV160 is a console converter to connect traditional Macintosh computers' Mini4 Keyboard/mouse and DB15 Monitor to PS/2 console's Mini6 keyboard/mouse and HD15 monitor. For G3 and G4, Mac has changed the DB15 connector to IBM compatible HD15 connector for the monitor, so no converting is needed for the monitor connection. If you are using a USB keyboard and mouse on the Macintosh computer, or your  PC computer is USB enabled, you can use CS-104U to share one set of USB keyboard/mouse and VGA/SVGA monitor between 2 computers.

CA944/CA944C
Q: I ordered A CA944C but received a CA944 instead. Are they interchangeable?--
A: Yes they are.

Q: Why won't this work with my HP Deskjet?
A: You should disable the bi-directional feature.

CA948-42
Q: After 9 months of using the unit, it just stopped working.
A: Try to check the other side of the switch with the printer. If it works, that means one side of the box went out.

CA953K
Q: Does the remote printer kit work with the HP Laserjet 5?
A: It will but you have to set the time-out to maximum and make sure it is using a PCL driver.

Q: Is the CA953K IEEE1284 compliant?
A: No it is not.

Q: Is the CA953T the add-on for the CA953K?
A: Yes, you can use it to add a computer to the CA953 printer net.

CAT 5
Q: I just want to confirm that this cable is a twisted-pair type and that the wires are not molded together.
A: Yes, it is twisted pair inside a jacket.

CB422
Q: I was using a CB422 along with a CB110 to connect 4 PCs to a printer, but they both now don't work.
A: You should upgrade the CB110 with a CB220 and for the CB422 we have the CA948-42.

CC2022AC
Q: The unit does not work with my Mini6 pin computer to a DB9 switch box.
A: PS/2 mice all have different pin outs, so it would be hard to find the right one. You may want to get a combo set for the mouse, or get an autoswitch which will support both DB9 and PS/2 connectors.

CC2130P
Q: Can I use this part to ad a PS/2 adapter for my old machine?
A: Check to see if you have a mouse connector on the motherboard. We have a PS/2 to At signal converting KVM switch.

CC2206-7
Q: Why can't I boot up the system, while I can do this with my old broken cable using the same set up.
A: You should check if you have LVD drivers, because if they are, you need a different type of cable such as the SCSIU3S series.

CC2207Y

 

 

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Q: I would like to know if the CC2207Y adapter works with my ASUS motherboard?
A: It will work if you have the right pinouts.

Q: I have a strange motherboard and would like to know how to match the red wire to it?
A: We only have this kind of pin assignment adapter because it works with most motherboards on the market. You probably would need to check with your supplier or just rewire it to match your motherboard, although we can no longer provide a warranty on the revised product.

Q: I need help because the red wire does not line up with pin 1.
A: Try to match the red wires with the power connector on the motherboard and this should work out.

Q: How can I match the 8-pin connector on my motherboard?
A: Match the red wires on your motherboard and you can rewire it to match the pinout, but the revised product will no longer be under warranty. You could also go for a UC100 as an alternative.

Q: Is it possible to get a different pinout on the motherboard and damage the motherboard?
A: Yes, this could possibly happen, even though the pin out is designed to meet most of the motherboards on the market. There are different pin outs that cannot be used with the adapter, some end users will usually rewired the adapter to match their pin out, but the revised product is no longer under warranty.

Q: I've already rewired the connector and I can't remember which 2 of the 4 black wires are for ground and which 2 are for shell.
A: The 2 wires with the tiny white prints on it are for shell.

Q: I put the adapter on my Windows 95 machine and nothing happens. Could it be because I haven't installed the USB controller yet?
A: Yes, you need to put the USB supplement in, then when you put the adapter in, the system should recognize it.

Q: Will this adapter work with my DFI P5BV3 motherboard?
A: You can try to match the pin out on the motherboard to the CC2207Y and see if they match the red wires on your motherboard. If they match up, then you can use it.

Q: I installed the adapter, but lost the monitor, I got the monitor back when I took of the adapter, but lost it again when I put the adapter in.--
A: Check the pinout of your motherboard to make sure it matches the pinout of the adapter. You may have to get a new adapter, or rewire the one you currently have, although the revised product would no longer be under warranty.

Q: What does "VCC" mean and is it the same thing as "VDC" (which is in my motherboard manual.)?
A: the USB connector has got power, +data. -data, ground or sometimes shield. VCC is the power and you can match the signal output on your motherboards.

Q: Does the system automatically detect the CC2207?
A: As long as the pin out is matched. When you boot up the system, Windows 98 should automatically install the Unverisal Bus controller for you.

Q: Does the CMOS have to be set to enable the USB before it will install? I've checked everything but can't find where I should enable the USB.
A: Double check the pin out to match your motherboard. Normally the USB will come right up as long as the pins match. If you still have problems, check with your motherboard manufacturer on USB support.

Q: I've got 16 pin connectors on the motherboard, can I use this unit?
A: If all 16 pins on your motherboard are for USB, you probably need two 8-pin in 2 rows adapters.

*We do not have a database for the various motherboards on the market. It is advisable for you to check the pinout on your motherboard before plugging in. It should match, if not, you may have to get a different adapter or rewire it, but the revised produt will no longer be under warranty. You should check the motherboard USB pinout from the manufacturer of the motherboard.

CC2207YL
Q: I need part CC2207Y to match with my motherboard, do you still carry this part and will Win 95a be able to use USB?
A: We no longer carry the CC2207YL, although you may try to find it with our retailers if they still have the stock. You can rewire this to match your board, though the revised product will not be under warranty thereafter. For Win 95a to work with USB, you need to download a USB supplement from the Microsoft website.

CC2207YM
Q: Do you have another version of this adapter for a 2 row-4 pin connector?
A: Currently, this is the only version we have at the moment. What you can do is just align the red wires with the power connector on the motherboard and this should be fine. Some people have rewired it for their applications.

Q: My mother board has 16 pin connectors, can I use this unit?
A: You need to get 2 8-pin connectors to plug into the mother board.

Q: Do you have a driver for this unit?
A: It should be in the Windows operation system. Just make sure the pin out is correct and the system will auto install the USB for you.

CC2208
Q: Where do I find a driver to install?
A: this is just a USB cable. You don't need a driver and is not shipped with one.

Q: I connected 2 computers with the CC2208 but they can't access each other.
A: You need to use a USB-Linq or a USB-Qnet instead.

CC2241Y
Q: Why is only one of my joysticks getting power?
A: They need to both be installed before using the splitter. The cable is supposed to split the signal to both ends, and they will only work one at a time. Or, it could be that the unit is defective.

CC2260-06
Q: Which wire is for the horizontal and which one is for the vertical?
A: RGB is for 3 colors, the Black is for horizontal, the gray for vertical.

CC2275A
Q: How can I get the adapter to work with my 17" monitor?
A: You need to try every possible combination to find the right one, or call your monitor manufacturer for information.

Q: Will this adapter work with my PC to MAC monitor?
A: It will work with 2 gender changers. (This cable is actually designed for a PC monitor).

Q: I need help to configure the dipswithces. I've already tried a lot of combinations, but I only get light without images.
A: You need to try all the possible combinations because we do not have a current database for the different monitor types. It is possible that it may not be compatible with your monitor and computer.

Q: The picture on my monitor keeps rolling.
A: Check the monitor's frequency.

CC2288-06

 

 

 



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Q: How can I get the cable to work with my Silicon Graphics monitor?
A: Try every possible combination of the dip switches to find the right one. Because it is a limited solution for 13w3 to PC monitor port, it may not work in some situations. Check with your monitor manufacturer if they have any solutions.

Q: I can't get the cable to work.
A: You have to try all the possible dip switch setting combinations.

Q: I need an adapter for SYNC on green to convert to SVGA.
A: The CC288 can be used for SGI computers; SYNC ON GREEN OUT to VGA/SVGA monitor, but also double check with SGI tech support.

Q: I have a CC2288-06 and I was wondering what the ON/OFF/F on the user manual means. I can't get it to work.
A: F means both ways. The CC2288 supports 3 kinds of output while the CC2286A and the CC2287A without dipswitches will only support 1.

CC317Y
Q: I have an electric whiteboard connected t my computer, I want to know if this cable is shielded or not.
A: The CC317 should be the correct cable, and it has one layer of foil shielding.

Q: I have an application that requires straight through DB9 to D9 cable, will the CC317 work?
A: These cables are fully wired straight through cables and should work on the DCE port.

Q: Can the CC317Y be used to access a serial stock device from 2 computers?
A: The cables are fully wired and should support them, but it depends on the device whether it will be supported.

CC320D-100/CC320-Y
Q: I'm looking for a triple shielded HD15M/F monitor cable - do you have any suggestions what I can use and can you also tell me how they are insulated?
A: You can use our CC320D straight through cable. The 3 coax wires are insulated separately.

Q: Can the CC320D-100 be used without any amplifier from a PC to a projector?
A: This is a triple-shielded cable so it should be OK to run it to 100 feet. We have amplifiers in our MSV series.

Q: I used the same cable with a Compaq PC computer, but when I connected it to a Mac G3, only one monitor could display anything.
A: It's possible that the Mac G3 uses a higher resolution and a different frequency which the single-shielded Y cable may not be able to support. The MSV should work for you.

CC321Y
Q: Why doesn't the CC321 support the Microsoft Intellimouse?
A: We tested both the CC321 and CC321S on the Mocrosoft Intellimouse part number 68874, and they both worked fine with the products. Maybe you need to try replacing the cable.

Q:  Is the CC321Y the type of cable I need to plug a mouse and keyboard into a notebook?
A:  Yes, this part can be used, but it really depends on the notebook if it supports 2 devices on a single port.

Q: I'm not sure if the CC321Y is the right product for my needs: I have to connect a Compaq laptop to a mouse and keyboard, but it does not work.
A: The CC321Y is for mouse and keyboard to use with a laptop. Check with Compaq tech support to find out whether your computer's PS/2 port will support both mouse and keyboard though. This product is designed to work with a number of notebooks, but it depends on the type of connections the notebook has.

Q: Can this product be used by 2 mice?
A: This unit can only be used for one keyboard and one mouse. It is designed for some notebook computers that only have one PS/2 connector and supports 2 connectors for keyboard and mouse, but won't accept 2 mice.

Q: Only the mouse port works no matter if I plug a mouse or keyboard in.
A: Check with your notebook manufacturer to see if it can support both devices on the same port.

CC322A
Q: Is the CC322A or AC the right one for adapting an IBM CPU to a PS/2 keyboard?
A: They are both for the application, the only difference between the A and the AC is that the AC has a built-in 6-inch cable.

CC326/CC327

 

 


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Q: Why can't I transfer files using Direct Cable Connection?
A: Direct Cable Connection is not easy to configure. You might try using different software to configure it. Try Laplink, or search the Microsoft website to get more information on Direct Cable Connection.

Q: What kind of software can I use with this cable?
A: You can use Laplink, PCAnywhere (which are easier to configure), or Direct Cable Connect, although we do not provide support for these programs.

Q: How do I configure the direct cable connection?
A: Check if the IPS/SPX is installed, specify the computer name and workgroup, enable file sharing for the host computer, and specify file or directory or drive as shared.

CC439
Q: Can I have the pinout for the CC439?
A: This is a DB9 to RJ45 modular and you can customize the pinout.
Q: Is the CC534D the right cable to connect a Mac (DB25) to a CD-Rom drive with a DB50?
A: If the DB25 on the Mac is a SCSI port, it should work with it. Or you could try the CC629A if the CC534D doesn't work in your set up.  

CC646A
Q: Do you have an active terminator for the CC646A?
A: You can use the CC397A which is a HPDB50 Male external terminator.

CC686FM
Q: My SCSI driver is not recognized and I've asked the manufacturer what I should do about it, they said that I needed to use an LVD, is this possible with this adapter?
A: The CC686FM is not made for LVD, you may need to get some help from your system builder to set up your SCSI drive.

CC688
Q: What makes these terminators special?
A: You can switch between SE and LVD SCSI, it doesn't matter which one you have.

CC692P
Q: I can't access my drive when I used the CC692P adapter.
A: You need to use the adapter with high-byte termination which we have listed as part # CC692PT.

CC694P


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Q: When I use the CC694P on my SCSI host controller with 50-pin and a DB25 connector on the back of my computer for my SCSI scanner, the host will sense it but Win 98 will hang after the flash screen.
A: This could be a problem with the high-byte termination or you could try re-cabling your system.

Q: Can the cabling cause a CRC error? One of my workstations is experiencing this type of error?
A: Try a different cable to check if it is the cable or workstation.